Frequently Asked Questions

How to maintenace granite worktops?

Granite is 100% natural material with unique colour and pattern. Granite quarried in various locations worldwide is used for manufacturing worktops. For that purpose, it is cut in suitable size and its edges and surface are finished.

Granite worktops are durable, heat resistant and last for decades when regularly and properly maintained.

Daily cleaning

For daily cleaning of granite worktop, we recommend using damp (microfiber) cloth, warm water and either neutral (pH 7), mild alkaline (pH 8-10) or mild acidic (pH 4-6) detergent if necessary. You should prefer cleaning products specially designed for natural stone and avoid using highly acidic or bleach containing cleaning products.

Abrasive materials can also easily damage stone surface – scourer or a grain of sand in the washcloth may cause micro-damage.

Preventing and removing stains

Be sure to protect granite surface from staining and take special caution with worktops made of light rock. Whenever possible, avoid spilling chemicals and corrosive substances on worktop. Also, keep in mind that metal objects may easily scratch polished and leathery surface.

The best way to avoid staining is to remove dirt from worktop immediately, so that it would not dry and absorb in stone. Usually it is sufficient to use paper towel, water and detergent to clean the surface.

The longer the spills remain on granite surface, the more likely it is subject to heavy staining. In case of heavy staining, we recommend using special cleaning products designed for natural stone. Such products are available at local office of Diapol and retail outlets. After using the cleaning product, we recommend to wash the worktop again with clean water and detergent.

Avoiding heat damage and scratches

Although granite is rather scratch resistant, we still recommend using cutting boards. Constant cutting without cutting board will damage both knives and worktop, causing its tarnishing and increasing the risk of staining.

Granite is very heat resistance, but we still recommend using special trivets for kitchenware taken straight from oven or cooktop. These will also prevent potential damage to the worktop, caused by rough-bottomed clay pots.

Long-term maintenance

In order to ensure long-term use, all surfaces are processed with special sealants. This helps to avoid absorption of liquids inside the worktop, thus also preventing potential staining. Based on the type of granite and frequency of use, we recommend re-treating worktops with special sealant for natural stone surfaces at 1-2 year interval. Light granite surfaces should definitely be treated once a year, darker surfaces in every 1-2 years. Suitable product is available at local office of Diapol or retail outlets.

How to maintenace quartz worktops?

Quartz is manmade material containing over 93% of natural components and, to lesser extent, other components to ensure the right colour and consistency. Manufacturing of worktop involves cutting quartz into suitable size and finishing its edges and surface.

Quartz worktops are durable, waterproof and easy to clean. When properly maintained, they will last for decades.

Daily cleaning

For daily cleaning of quartz worktop, we recommend using damp (microfiber) cloth, warm water and either neutral (pH 7), mild alkaline (pH 8-10) or mild acidic (pH 4-6) detergent if necessary. You should prefer cleaning products specially designed for quartz and avoid using highly acidic or bleach containing cleaning products. Abrasive materials may also damage stone surface.

Preventing and removing stains

If possible, quartz worktop should be carefully protected against staining. Avoid spilling chemicals and corrosive substances on worktop. The best way to avoid staining is to remove dirt from worktop immediately, so that it would not dry and absorb in stone. Usually it is sufficient to use paper towel, water and detergent to clean the surface.

In case of heavy staining, we recommend using special cleaning products designed for quartz surfaces. Such products are available at local office of Diapol or retail outlets. After using the cleaning product, we recommend to wash the worktop again with clean water and detergent.

Avoiding heat damage and scratches

Quartz is not completely heat resistant, i.e. it can stand the heat only temporarily and may crack as a result of a thermal shock. It may also cause heat damage to the worktop (e.g. trace of a hot cookware)as the resin in the composition of quartz melts at high temperatures. For example, we strongly recommend using special trivets when placing hot objects on the surfaces containing mirror flecks(surfaces from the Starlight series offered by Diapol) in order to prevent damage to the surface. We do not recommend placing hot objects directly on quartz surfaces, even temporarily.

Although quartz is rather scratch resistant, we still recommend using special cutting boards to avoid possible damages.

Long-term maintenance

When used indoors, polished quartz worktops do not require impregnation (i.e. treatment with special sealant), because quartz does not absorb liquids. When used outdoors, quartz may change its colour over time.

How to maintenace marble worktops?

Marble is a 100% natural material with unique color and pattern. Worktops are manufactured from excavated marble that is cut into suitable pieces, the edges and surface are finished.

Marble worktops are durable only if maintained correctly and regularly.

Daily cleaning

We recommend the use of a damp (microfiber) cloth, warm water and, if required, a pH neutral detergent, a slightly alkaline (pH 8-10) or a slightly acidic (pH 4-6) detergent for daily cleaning. Detergents especially designed for the purposes of natural stone maintenance should be preferred. We do not recommend the use of abrasive or very acidic or bleach-containing detergents.

Preventing and removing stains

Marble is a porous and a highly absorbent material which is why the worktop has to be protected against stains. Keep chemicals and corrosives away from the worktop.

We recommend that stains are removed immediately with kitchen paper, water and washing liquid in order to prevent dirt from drying or absorbing into the stone. With more stubborn stains, we recommend the use of special marble scouring preparations. We recommend that after using the preparation, the worktops are washed again with water and detergent. A suitable preparation can be obtained from Diapol or, depending on the country, from a retail network.

Avoiding heat damage and scratches

Marble is not scratch-proof; we recommend that you always use cutting boards.

Marble is heat resistant but we recommend that you always use heat shields.

Long-term maintenance

All worktops have been treated with an impregnating agent to prevent liquids from absorbing into the stone and thus ensure longevity. Based on the intensity of use and the type of marble we recommend that the marble is re-treated at least once a year with an impregnating agent especially designed for the purposes of marble maintenance.

How to maintenace ceramic worktops?

Ceramics is a material made of 100% natural components and it is highly appreciated in modern home design. This worktop is manufactured from ceramic slab treated at high temperature, cut in suitable size and edges and surface finished.

Ceramic worktops are scratch resistant, heat resistant and non-absorbent. These worktops are easy to clean and preserve their beauty for decades when properly maintained, and are therefore particularly suitable for homes with small children and pets.

Daily cleaning

For daily cleaning we recommend using damp (microfiber) cloth, warm water and either neutral (pH 7), mild alkaline (pH 8-10) or mild acidic (pH 4-6) detergent if necessary. You should avoid using highly acidic or bleach containing detergents for cleaning ceramic worktop.

Preventing and removing stains

The best way to avoid staining is to remove dirt from worktop immediately, so that it would not dry and absorb in the material. Usually it is sufficient to use damp cloth, water and detergent.

In case of heavy staining, we recommend using special care and cleaning products designed for ceramic surfaces. After using the cleaning product, we recommend to wash the worktop again with clean water and detergent.

Avoiding heat damage and scratches

Ceramic worktops are heat resistant – hot ovenware does not cause discoloration or damage to the surface.

Although ceramic material is highly scratch resistant, we still recommend using cutting boards. You should also avoid dropping extremely heavy objects and mechanical impact on the worktop.

Long-term maintenance

Ceramic worktops do not require impregnation (i.e. treatment with special sealant), because they do not absorb liquids.